Clean and detail vehicles both exterior and interior according to dealership specifications and under time allowance specified under AK policy. During high volume customer service hours, detailers will perform as valets for service departments.
ESSENTIAL DUTIES
Washes vehicle exterior cleans interior and exterior windows and wipes down doorjambs.
Applies wax to auto body, and wipes or buffs surface.
Vacuums interior of vehicles to remove loose dirt and debris.
Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices.
Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and body paint quality.
Uses proper eye, hand, and body protection when using products that require protection.
Replaces missing or defective small parts.
Keeps work area neat and clean.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Reports any damages immediately to management.
As valet, personnel will greet customer, perform vehicle inspection, and personally hand customer off to Service Advisor prior to delivering vehicle to lot and giving keys to Controller
Reports to work everyday as scheduled.
Attends departmental meetings as required.
QUALIFICATIONS
Licensure
Must have a valid Guam driver’s license.
KNOWLEDGE, SKILLS, AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills
Controlling operations of equipment or systems.
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Abilities
The ability to see details at close range (within a few feet of the observer).
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES
Responsibilities
Follow standard safe work procedures
Identify and report hazards and environmental aspects
Follow reasonable instructions
Act responsibly for the safety of self and others
Participate in HSE improvement activities
Wear designated personal protective equipment
Ensure tools are in a safe condition before use
Adhere to site safety rules
Respond to spills or environmental incidents immediately
Key Activities
Report all unsafe situations immediately to supervisor/manager
Take corrective action within own ability and report to supervisor
Report all injuries, near hits, and plant or equipment damage
Support fellow employees
Support HSE communities
Ask about and keep informed of workplace hazards
Attend training as requested
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit, bend; stoop, walk, lift; reach; pull, and stand for long periods of a time.
Must be able to lift up to 50 lbs.
Must be able to work under extreme pressure and wear the appropriate safety attire, equipment, and proper shoes.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
SUPERVISORY RESPONSIBILITY
This position has no direct supervisory responsibility
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
