Facilities Supervisor

Date: 20 Jun 2024

Location: Tamuning, United States

Company: inchcape

SUMMARY

The Housekeeping Supervisor is the core driver of ensuring the dealership is a safe, clean working environment for all employees and customers. This leadership role is critical in the selection, training, staffing, and coaching of housekeeping staff to ensure cleanliness standards and operational efficiencies are met and exceeds company standards.

 

ESSENTIAL DUTIES

  • Leads and mentors housekeeping and grounds keeper staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures all showrooms, offices, customer waiting lounges, workshop, lunchrooms, grounds, parking lots, are cleaned in a timely manner; and communicates issues and discrepancies with HSE Manager.
  • Order supplies and equipment for the department based on forecasting for the monthly inventory.
  • Work collaboratively with other managers and teams to analyze and improve work processes.
  • Provides coaching, encouragement, and recognition to staff when necessary.
  • Understands and champions Atkins Kroll, Inc. policies and procedures, and collaborates with Housekeeping team in performance management of the department.
  • Arranges, schedules staff work schedules, insuring staffing level are covered during staff outages and or company events.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for housekeeping / ground staff.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure dealership lodge cleanliness and performance.
  • Conducts daily stand up meetings with team in order to prioritize the day and facilitates feedback from staff. Escalates feedback to leadership.
  • Inspects all offices, showrooms, lunchrooms, customer service lounges, workshops, parking lots for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with team; coaches and drives accountability and performance improvement.
  • Ensures storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with AK standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping/ ground staff. 
  • Carries out any other reasonable duties within the overall function of the job.
  • Maintains professional appearance, neat and organized work area.
  • Reports to work on time every day as scheduled.
  • Attends department meetings.
  • Procure and monitor Facilities and Housekeeping expenses. Proficiency in Excel is required

 

 

 

QUALIFICATIONS

  • Education
    • •    High School diploma or equivalent
  • Experience
    • 3-5 years experience in a Rooms Division supervisor or similar supervisor position
    • Hospitality or housekeeping experience
  • Licensure
    • Valid Guam Driver’s license

 

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge
    • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Skills
    • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
    • Coordination — Adjusting actions in relation to others' actions.
    • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    • Speaking — Talking to others to convey information effectively.
    • Time Management — Managing one's own time and the time of others.
  • Abilities
    • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
    • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
    • Near Vision — The ability to see details at close range (within a few feet of the observer).
    • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

 

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

  • Responsibilities
    • Ensure a healthy and safe workplace
    • Ensure employees are trained in and adhere to standard work procedures
    • Identify and initiate correction of hazards
    • Assess and meet HSE needs of individual employees
  • Key Activities
    • Train employees in safe work practices and procedures and ensure compliance
    • Inspect plant specifically for HSE problems
    • Stop any unsafe work practices
    • Report and analyze incidents and initiate preventative actions
  • Accountability Measures
    • Performance review
    • Incident investigation
    • Inspections and audits
    • Incident and Near Hit frequency by location
    • Involved in and support HSE Committee or equivalent

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The physical requirements of this position involve Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The worker is subject to both environmental conditions: Activities occur inside and outside.

 

SUPERVISORY RESPONSIBILITY

This position has direct supervisory responsibility

 

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.