Front Office Customer Advisor

Are you ready for an exciting role where you can combine customer service and administrative skills? At Inchcape Belux, we are looking for a motivated Front Office Customer Advisor who will be a key link between our customers and internal processes.

Your role:

As a Front Office Customer Advisor, you will be responsible for a wide range of tasks that include both customer service and administrative support:

• Providing excellent customer service and accurately performing administrative tasks.
• Acting as the first point of contact for customers and welcoming them in a friendly and professional manner.
• Organizing vehicle exchanges and ensuring smooth execution.
• Scheduling test drives and rental vehicles with a focus on optimal customer experience.
• Carefully managing customer contracts and accurately processing data.
• Preparing vehicle orders, including registration and administration of new vehicles.
• Handling damage claims in a correct and efficient manner.
• Managing appointments and schedules to ensure smooth internal processes.

Your profile:

We are looking for someone who is willing to roll up their sleeves and thrives in a dynamic work environment. What we value:

• You are fluent in both Dutch and French, enabling smooth communication with customers.
• You can handle multiple tasks simultaneously, prioritize effortlessly, and maintain an overview.
• Customer contact is at the heart of what you do, and you derive satisfaction from delivering excellent service. Additionally, you gain energy from administrative work.

Why Inchcape:

At Inchcape, you will work in a supportive team of experienced professionals, where collaboration and teamwork are key. We invest in your growth with various training opportunities and help you achieve your career goals.

We also offer a competitive salary, a 13th-month bonus, a net allowance, meal vouchers, and comprehensive insurance packages.

Your Talent Acquisition Partner: Laurine Akwesi

All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or disability.