Customer Advisor - Car Insurance

Date: 17 Sep 2023

Location: Zaventem, Belgium

Company: inchcape

Passionate by the automotive Industry?

Are you an administrative jack-of-all trades? Or you want to become one?


Within a current team of 5 insurance experts, we are looking for a bilingual (Dutch/French) Customer Advisor to support both our dealers and private customers related to Toyota & Lexus insurance products on a commercial and administrative level.


What your day would look like:

  • Answer all questions related to insurance products through various channels (e-mail, phone, etc…)
  • Draw up quotations in cooperation with the dealers
  • Prepare and follow up your files in an accurate and speedy manner in collaboration with the insurance partner(s)


What we are looking for:

  • Relevant experience is not a must, but your eagerness to learn about insurance is. You will not only receive the necessary training but you will also learn a lot from your experienced colleagues.
  • A degree in an administrative field, e.g. Bachelor Insurance, Legal Practice, Office Management, ... is an asset.
  • Knowledge of MS Office suite
  • Following traits are part of your DNA:
    • Customer oriented
    • Detailed focussed
  • Great communicator who can inform, convince and reassure customers and dealers in any given situation
  • Bilingual in Dutch and French and have a knowledge of English.


What’s in it for you:

  • Never a dull moment given the variety and getting energized by the direct contact with customers, dealers and insurance brokers
  • Be part of a great team and a growing global automotive distributor
  • Opportunity to learn and further develop

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.