Dealer Parts & Acc. Serv. Employee

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Inchcape Belux, part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

Our Logistics team is seeking a Parts Logistics Employee in Zaventem. In this position, you’ll be at the operational heart of our parts flow, ensuring that spare parts are delivered efficiently and accurately to our dealer network and internal stakeholders. You’ll work closely with warehouses, transport partners, and dealers, making sure everything runs smoothly from order to delivery.

What you’ll do:

• Act as the first point of contact for dealers, handling questions about parts availability, deliveries, transport, warranty, and invoicing.
• Log and follow up on requests in the ticketing system, coordinating with warehouses, transport partners, and finance to resolve issues within agreed SLAs.
• Monitor stock levels in external warehouses, manage replenishments, and oversee the flow of parts between warehouses and CarCenter.
• Validate and approve warehousing and transport invoices, ensuring timely and accurate SAP updates for stock movements and catalogue maintenance.
• Track and report on key logistics KPIs such as delivery performance, backorders, and dealer ordering patterns.
• Draft and publish clear communications to dealers and colleagues, while identifying bottlenecks and proposing process improvements.

About you:

To be successful in this role you will be:

• Accurate and hands-on, with an analytical and structured approach to tracking performance and identifying root causes.
• Comfortable working with SAP (stock, invoicing, parts modules) and confident in Excel and reporting tools.
• Fluent in Dutch and French, with a good working knowledge of English to operate confidently in a multilingual setting.
• Logistics experience or a bachelor’s degree in logistics, administration, or supply chain management is a strong asset.
• Customer-focused, with a strong problem-solving mindset.

We offer you:

• Join a global, values-driven organization transforming the automotive industry.
• Competitive compensation package including benefits like meal vouchers, insurance, and more.
• Flexible work schedules with hybrid working options (up to 2 days remote).
• Opportunities for career growth and professional development in an innovative international setting.
• Work with renowned brands such as Toyota, Lexus, and BYD.
• Be part of a passionate, inclusive team with a collaborative and forward-thinking culture.

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in +40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Belux employs over 250 team members. Our portfolio includes vehicle distribution for world-renowned brands, market leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.