General Manager - NCA

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Guatemala part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Leadership team is seeking a General Manager, North Central America (NCA) to join our Leadership Team, with responsibility for leading our business across Guatemala, Honduras, and El Salvador. The position is based in Guatemala.

In this position you will be responsible for who will be responsible for leading the overall performance of the operation within a market, ensuring alignment with company values. Is responsible for setting strategic direction, managing day-to-day operations, and ensuring business growth while meeting financial and operational goals. Lead the implementation of initiatives that drive value, collaborate closely with OEM partners and foster relationships with key stakeholders.

What you’ll do

Strategic Planning and Execution

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  • Develop and execute action plans to achieve targets in revenue, profit, working capital, and market share.
  • Collaborate with OEM partners to align strategic and operational goals for local success.
  • Lead key projects that promote long-term competitiveness, growth, and innovation.
  • Provide strategic input to the Managing Director, identifying new opportunities and areas for market improvement.
• Operations Management
  • Lead commercial initiatives in alignment with Inchcape’s strategy, making decisions that drive business growth.
  • Oversee the operation optimizing cost and efficiency.
  • Coordinate marketing and brand strategies with the Regional OEM to meet local market needs.
  • Ensure successful delivery of key projects, including Distribution Excellence, Digital Transformation, and IT.
  • Embed sustainability goals across projects and operations to ensure long-term environmental and business success.
• Commercial Leadership
  • Drive sales KPIs, ensuring alignment with short-term and long-term business goals.
  • Oversee S&OP, new car and parts supply chain and third-party partnerships to ensure seamless operations.
  • Lead the development of omnichannel capabilities, from lead generation to conversion
  • Adjust strategies based on market performance to optimize sales and customer satisfaction.
• Relationship Management
  • Maintain strong relationships with OEM partners and key stakeholders to ensure a successful market route and sustained profitability.
  • Collaborate with functional teams to align initiatives with company standards.
  • Represent Inchcape with media, government, unions, and other key stakeholders to enhance the company’s reputation.
• Governance and Controls
  • Ensure adherence to governance and control standards, taking proactive actions to address any issues.
  • Oversee budget planning, trading updates and financial resource management to meet business objectives.
  • Lead the local sustainability agenda, ensuring all projects and operations align with Inchcape’s sustainability goals.
• People Leadership
  • Build and lead a high-performing, diverse team, ensuring a strong talent pipeline for future market growth.
  • Foster a culture of openness and psychological safety, encouraging innovation and career development.
  • Lead by example, promoting Inchcape’s values and ethical standards.
  • Drive change management, ensuring the team adapts to market shifts and evolving business needs.

About you

To be successful in this role you will be:

• Master’s degree in Business Administration or a related field.
• Strong industry knowledge in Automotive Retail.
• Minimum of 7 years’ experience leading a business unit or major functional program, preferably with full P&L responsibility and a focus on commercial strategy and business development.
• Advanced proficiency in English, both written and spoken.
• Proven ability to influence cross-functional and cross-organizational priorities at a senior leadership level.
• Strong general management mindset with an entrepreneurial approach.
• Demonstrated success in executing the core responsibilities outlined above.
• Experience working in a large-scale, fast-paced, and process-driven environment is a plus.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape.

Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

At Inchcape, we are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Additional information

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.